terms of service
Article 1 Definition
- These terms and conditions apply to the membership registration service "Bibichike" (hereinafter referred to as "this service") provided by TV Ehime Co., Ltd. (hereinafter referred to as "our company") for the sale of various tickets and products. Applies to customers and our company. If you use this service, you will be deemed to have agreed to these terms.
- This service is provided by our company through an Internet website (hereinafter referred to as the "Site") using an Internet ticket sales system owned or operated by Lawson Entertainment, Inc. (hereinafter referred to as "LE"). Masu. For this reason, registered members of this service (hereinafter referred to as "members") agree that our company may outsource all or part of the work related to this service to LE in order to provide this service, and that the limits necessary for the outsourced work will be limited. You acknowledge that information regarding individual members or customers may be provided to LE.
- “Customer” means any customer who uses this service.
- "Member" means a person who has applied for membership with our company and whose use is approved by our company.
- If a minor uses this service, the consent of a parent or guardian must be obtained in advance each time.
Article 2 Scope of application and changes to these Terms
- In addition to the main text of these Terms, the individual provisions stipulated on each page also form part of these Terms. In addition, if these Terms and Conditions differ from the individual provisions, the provisions of the individual provisions shall take precedence.
- Our company may change all or part of these terms and conditions as long as it does not violate laws and regulations. As a general rule, changes to these terms and conditions and individual provisions will become effective at the time they are posted on this site. In addition, the terms and conditions posted or displayed by our company or LE on this site constitute a part of these terms and conditions, so please be sure to check these terms and conditions and individual regulations when applying for ticket reservations. After changing the contents, only the changed contents will be valid.
- If we determine that changes to the system or content of this service are necessary for operational or technical reasons, we may make changes to the system or content of this service without prior notice to customers. .
Article 3 Application for membership and establishment of membership contract
- If you wish to become a member, you must carefully read and agree to these Terms and Conditions, and then apply to conclude a membership contract yourself by following the prescribed procedures. In response, we will give you an ID and password for using this service, and at the time you accept the application (registration completion screen or registration completion e-mail sent), these Terms of Use (Terms of Use have been changed) If so, a membership contract will be established that includes the revised terms and conditions), and membership status will be established.
Article 4 Management of member's registered email address and password
- Members shall be responsible for managing the ID and password given to them by our company.
- Members can use this service from our designated homepage using their ID and password.
- Members shall not allow a third party to use their registered ID and password, nor shall they lend, transfer, register under a false name, buy or sell, pawn, etc.
- Our company will use the registered ID and password entered to confirm whether the member is the person in question. If we confirm that the ID and password entered by the member match the registered one, we will assume that the use is by the member himself/herself.
- The member shall be responsible for any damage caused by insufficient management of the registered ID and password by the member, errors in use, use by a third party, etc., and the Company shall not bear any responsibility.
- If a member learns that their registered ID and password have been forgotten, stolen, disclosed, or used by a third party, they must immediately notify the Company and upon receiving instructions from the Company. measures shall be taken accordingly.
Article 5 Rejection of membership contract, suspension and cancellation of membership qualifications
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In the following cases, our company may refuse an application for a membership contract, or suspend or cancel the member's membership without prior notice.
- (1) If the applicant is already a member.
- (2) If the Company deems that an individual has registered multiple memberships.
- (3) In the event that membership has been suspended or revoked due to past violations of these Terms or other Terms of Use.
- (4) If the member violates the law or these Terms.
- (5) If it is discovered that a false declaration has been made in the application details specified by our company.
- (6) If you do not complete the application procedures specified by our company within the notified period, or if you make errors, omissions, or do not make necessary declarations.
- (7) If the member's location becomes unknown to our company.
- (8) If the Company deems that the applicant who is a minor has not obtained the consent of a guardian or guardian.
- (9) If you interfere with the operation of this service by any means.
- (10) If you do not follow the purchasing method specified by our company, or if you do not make payment despite applying for purchase.
- (11) If the credit card or other payment method specified by the applicant has been suspended by a credit card company, financial institution, etc., or if the credit card company, collection agency, financial institution, etc. , if the use of the member's designated credit card or payment account is suspended.
- (12) If the person engages in any act that falls under the prohibited acts listed in Article 10.
- (13) For other reasonable reasons, our company determines that it is inappropriate to conclude the membership contract or that the person is inappropriate as a member.
- If a member falls under any of the items in the preceding paragraph, the member shall be responsible for compensating for damages suffered by the Company or other third parties due to the said act.
- Regardless of the reason for loss of membership, such as a request for withdrawal from a member, cancellation of membership, etc., we are not obligated to refund any ticket fees, etc. that have already been purchased.
- Regardless of the reason for the loss of membership, such as a request for withdrawal from the membership, cancellation of membership, etc., if the member has a debt to the Company, the member must immediately pay the full amount. I assume that.
Article 6 Withdrawal
- If a member wishes to withdraw from membership, the member must notify the Company of his/her withdrawal in the prescribed manner. In that case, if the member has any debts to the Company, the member must immediately pay the full amount.
- Regardless of the circumstances of the member, even if the member withdraws from membership, the Company shall not be obligated to refund any fees, etc. already paid for the purchased ticket.
- Our company will retain and manage a member's personal information and usage history for one year after receiving the member's notification of withdrawal.
Article 7 Communication matters
- If we wish to contact our members, such as when notifying our members of changes to these Terms, we will do so by email or this website.
- If the notification in the preceding paragraph is made by e-mail, we will send it to the e-mail address that the member has provided in advance, and we will consider that the notification to the member has been completed once it reaches the server that holds the member's e-mail address. .
Article 8 Changes to member notification matters
- If there is a change or error in the member's name, address, telephone number, e-mail address, etc. provided at the time of membership registration or purchase, the member shall promptly notify the member using the method prescribed by the Company.
- Our company is not responsible for any damage to members (such as non-delivery of notifications from our company) due to failure to submit the notification in the preceding paragraph. In addition, members shall be solely responsible for any damage incurred by the Company and other third parties due to members' failure to report.
- If there is an error in the information you have provided (for example, if incorrect information is registered and sent to a third party by mistake), we may change some of your personal information to the extent necessary. There is.
Article 9 Suspension or cancellation of this service
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Our company may suspend or cancel all or part of the operation of this service if any of the following apply.
- (1) When performing regular or emergency maintenance or inspection of the system of this service.
- (2) In the event of an abnormality, breakdown, failure, or other reason in the equipment installed or managed by our company or LE that makes it impossible to provide this service to the customer.
- (3) If we are unable to provide this service due to war, riot, civil unrest, labor dispute, earthquake, eruption, flood, tsunami, fire, power outage, disruption to transportation means, or any other reason beyond our reasonable control.
- (4) In other cases that our company deems necessary for the operation of this service.
- Our company and LE will not be liable for any damages to customers caused by suspension or discontinuation of the provision of this service, regardless of the reason. However, this does not apply in the case of intentional or gross negligence on the part of our company or LE.
Article 10 Prohibited matters
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When using the Service, the Customer shall not engage in any of the following acts.
- (1) Acts that infringe or may infringe on the copyrights, property rights, reputation, privacy, know-how, or other rights of other users of this service, third parties, or our company.
- (2) In addition to the previous item, acts that cause or are likely to cause disadvantage or damage to other users, third parties, or our company.
- (3) Acts that violate public order and morals, or acts that are likely to violate public order and morals, or acts that provide information that violates public order and morals to other users of this service or third parties.
- (4) Criminal acts, acts that lead to criminal acts, or acts that are likely to lead to criminal acts.
- (5) Acts related to politics, religion, and sexual customs
- (6) Business activities using this service, acts aimed at profit, or acts aimed at preparation thereof.
- (7) Acts of using or providing harmful programs such as computer viruses through or in connection with the Service.
- (8) Acts of illegally using login ID, password, or pin number
- (9) Acts that violate or are likely to violate these Terms or laws and regulations.
- (10) Other acts that our company deems inappropriate.
Article 11 Disclaimer
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The use of this service shall be carried out entirely at the customer's responsibility, and our company shall not be responsible for any liability whatsoever regarding the content of this service or the completeness, accuracy, reliability, usefulness, etc. of the information, etc. that the customer obtains through this service. We also provide no guarantees. However, this does not apply in the case of intentional or gross negligence on the part of our company or LE.
- (1) The Company shall not be liable for any cancellation, suspension, modification or abolition of the Service, delay in providing the Service, or any other damage to the customer or third party that may occur in connection with the Service.
- (2) Although we will do our best to operate this service based on the state of the art at the time, we cannot guarantee that information will not be leaked, lost, or tampered with by others.
- (3) Our company does not guarantee that the sales quantity of tickets, etc. sold through this service will satisfy the purchase wishes of all customers, nor does our company guarantee that the quantity of tickets, etc. sold through this service No guarantee is made as to the truth (including that it will be performed as described).
- (4) Regarding this service, our company is not responsible for any troubles such as undelivered, delayed, or misdelivered e-mails.
- (5) Regarding this service, we are not responsible for any troubles that may occur during ticket payment or ticket delivery.
Article 12 Use of copyrighted works, etc.
- You may not use copyrighted works, trademarks, etc. provided through our services in any way beyond the scope of your personal private use as stipulated by copyright law, trademark law, etc., without obtaining permission from the right holder. It cannot be used.
- Unless otherwise specified, copyrights, trademark rights, portrait rights, and other intellectual property rights relating to each corner of this site shall belong to our company, and customers shall respect the rights of the rights holders.
- In the event that a dispute arises between the customer and the rights holder, the customer shall resolve it at his or her own risk, and our company will not be held responsible for any damages or criminal penalties imposed on the customer. shall not be liable.
Article 13 Handling of personal information
- Our company will handle your personal information based on the separately established "Privacy Policy", and you agree to the terms of this agreement.
Article 14 Governing law
- Japanese law shall apply to the establishment, effectiveness, performance, and interpretation of these Terms.
Article 15 Court of Jurisdiction
- In the event that a dispute arises between the customer and the Company in connection with the Service, it shall be resolved through mutual negotiation in good faith.
- If the dispute cannot be resolved even after consultation, the Tokyo District Court shall have exclusive jurisdiction.
Article 16 Supplementary Provisions
- These Terms will come into effect on February 1, 2020 (midnight).
Individual regulations: Regulations regarding ticket sales
Article 1 (Application of these provisions)
- These regulations apply to the sale of tickets (including electronic tickets, regardless of the method; the same applies hereinafter) to members, or the provision of various ticket-related services such as accepting invitations (hereinafter collectively referred to as "sales"). etc.). Furthermore, when purchasing tickets or using various ticket-related services (hereinafter collectively referred to as "Purchase, etc."), Members shall comply with the various terms and conditions established by our company or LE in addition to these regulations.
Article 2 (Method of selling tickets, etc.)
- When conducting sales, etc., our company may decide on sales methods such as first-come-first-served basis or lottery, and may also set limits on the number of tickets or the number of applications per member.
- Even during the sales period, ticket sales will end for each individual performance or performance once the planned number of tickets sold is reached. However, if additional seats, additional entertainment/performances, etc. are decided, sales etc. may be resumed.
Article 3 (Establishment of contract)
- Members shall apply to purchase tickets using the method prescribed by our company, and the ticket sales contract shall be concluded at the time we notify them that we have accepted the application (hereinafter referred to as the "notice of acceptance"). It shall be established.
In addition, if you apply from the website, we will make the notification of acceptance available for viewing on the website in response to the member's inquiry, or the notification of acceptance will arrive at your registered email address (the email server will The sales contract shall be concluded at the earliest of the time recorded).
Article 4 (Payment method)
- The payment method and payment deadline for the ticket purchase price will be determined separately by our company. You cannot change the payment method after completing your application.
Article 5 (Ticket delivery)
- The member shall select the method of ticket delivery from the methods separately designated by the Company on individual ticket sales pages. However, we may impose restrictions on delivery methods as necessary. The ticket delivery method cannot be changed at all after the application is completed. Additionally, the delivery method may be changed at the convenience of our company or other event organizers.
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In the case of delivery by delivery, the following items apply.
- (1) When we deliver the ticket to the delivery company, the delivery company will be the point of contact for inquiries regarding delivery.
- (2) If the storage period specified by the delivery company has passed, or if the specified delivery address information is incorrect and the ticket is returned to us, the member will be responsible for the shipping charges for re-delivery. I'll enjoy having this.
- (3) Even if a person other than the member receives the ticket at the specified delivery address, the delivery of the ticket will be considered complete, and we will not be responsible for any disputes or damages related to such delivery. .
- In the case of in-store delivery, members must pick up their tickets by the deadline specified by us or the performance date.
- In the case of delivery at the performance venue, the member shall pick up the ticket at the location and time specified by the Company.
- In the case of electronic tickets, members must download the application and QR code specified by the Company and obtain electronic ticket information by the deadline specified by the Company or the date of the performance.
- If the member is unable to receive the ticket due to circumstances, we will not accept any exchanges, changes, cancellations, returns, or refunds.
- If there is a problem with the ticket that the member received, or if the ticket has not arrived after the scheduled delivery date in the case of delivery, the member must immediately contact us (*However, if the ticket has already been delivered, the member must contact us immediately. If the ticket has been handed over to the delivery company by us, or if a non-attendance notice has been posted, please contact the delivery company.)
Article 6 (Reissue)
- Tickets purchased by members cannot be re-displayed under any circumstances (lost, stolen, damaged, lost, etc.; for electronic tickets, this includes cases where the electronic ticket cannot be displayed due to loss, theft, damage, destruction, etc. of the terminal). We will not issue it.
Article 7 (Ticket exchange, change, return)
- Tickets purchased by members cannot be exchanged, changed, canceled, returned, or refunded for any reason. However, this excludes the cases described in Article 9.
Article 8 (Refusal of Sales, etc.)
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If a member falls under any of the following items, we will refuse the sale of tickets, cancel the already concluded ticket sales contract (including sales reservation contract), or cancel the acceptance of use of various services. shall be able to do so.
- (1) If the necessary registration or declaration is not made regarding the matters specified by our company, or if false registration or declaration is made.
- (2) If payment procedures are not completed within the deadline specified by our company.
- (3) If you engage in any act that interferes with our business.
- (4) In the case of committing an act that violates public order and morals, a criminal act, or an act that is likely to be a crime.
- (5) In the event of any other violation of these regulations or the various terms of use and instructions established by our company or the performance organizer.
Article 9 (Ticket refund)
- All responsibilities (including notification responsibilities) associated with changes, cancellations, or postponements of performances, etc. shall be borne by our company or the performance organizer.
- If a performance, etc. is canceled, our company or the performance organizer may refund tickets.
- Ticket refunds will be made in exchange for the actual ticket (in the case of paper tickets) within the refund period determined by our company or the performance organizer, etc. If the refund period has passed or the ticket is not exchanged for the actual ticket, the refund will not be made. I won't do it. Please note that we will provide separate instructions on how to refund electronic tickets.
- If we issue a ticket refund pursuant to Paragraph 2, we will, in principle, also refund the various fees (excluding payment fees) that you paid when purchasing the ticket. However, depending on the performance, various fees may not be refunded.
- Under no circumstances will we pay any expenses other than the face value of the ticket and various fees prescribed in the preceding paragraph (transportation expenses, accommodation expenses, communication expenses, shipping fees, etc.).
Article 10 (Prohibited matters)
- Acts of reselling tickets purchased from our company or information such as numbers necessary for ticket exchange for an amount exceeding the face value of the ticket, acts of purchasing tickets with the assumption of resale, and third parties who are planning to resell them. Any act of providing such information to the public or attempting to resell it for commercial purposes through internet auctions, flea markets, bulletin boards, SNS, etc. is prohibited.
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Notwithstanding the provisions of the preceding paragraph, electronic tickets may not be resold (transferred) to any third party, regardless of amount or purpose, except in cases with prior approval from our company (*). .
(*) "If our company approves in advance" means the following.- ① The purchasing representative will purchase an electronic ticket for himself or herself (hereinafter referred to as “Purchaser Ticket”) and an electronic ticket for a companion (hereinafter referred to as “Companion Ticket”) that was purchased at the same time as the said person. When distributing to a person.
- ② When transferring through our designated resale service (hereinafter referred to as "Resale").
Please note that if you purchase a purchaser's ticket and a companion's ticket at the same time, you cannot apply for resale of the purchaser's ticket alone. - ③ In other cases approved by our company.
- If any of the prohibited acts listed in the preceding paragraphs are discovered, the relevant ticket may be invalidated and entry to the performance venue may not be permitted at the discretion of the event organizer or our company. Additionally, if you have already entered the venue, you may be forcibly ordered to leave. Ticket prices will not be refunded for any reason.
- Even if the ticket surface is the one we use, we will not be responsible for any problems with tickets purchased from ticket shops, purchasing agents, scalpers, auctions, flea markets, bulletin boards, SNS, etc. other than our authorized sales agents. Not responsible.
Article 11 (Disclaimer)
- Due to communication line congestion or unforeseen computer system accidents, the website or electronic ticket application may not function properly, resulting in processing ticket purchases, reservations, notifications of contract establishment, or electronic ticket screen display. We will not be held responsible for any damages caused to members or third parties if there is a delay or if it becomes impossible to apply for purchase, etc.
Article 12 (Compensation for damages)
- Compensation for damages arising from troubles related to ticket sales, etc. due to reasons attributable to our company shall be limited to the face value of the ticket paid (excluding cases where there is intentional or gross negligence on our part).
Article 13 (Others)
- In addition to these provisions, if there are any terms and conditions stipulated by our company or the performance organizer, etc., those terms and conditions shall also apply when purchasing tickets, etc.
- Our company may change all or part of these regulations at any time without obtaining consent from members, as long as it does not violate laws and regulations.
- The changes set forth in the preceding paragraph will become effective when the revised Terms are posted on this site or notified to members by other means, and in this case, members shall comply with the revised Terms.
- The revised provisions will also apply to existing contracts and services between the Company and members, except for changes that would cause serious disadvantage to members. In addition, whether or not there will be a significant disadvantage to members will be determined by comprehensively considering not only the changes but also the details of transitional measures that we will take in conjunction with the changes.